Effective Date: November 6, 2025
Welcome to ReusablePromos.com. . By accessing this website, placing an order, or using any of our services, you agree to the following terms and conditions. Please read them carefully.
Use of Website
ReusablePromos.com provides promotional products and related services for commercial, nonprofit, and institutional use. You agree to use this site lawfully and refrain from any activity that may disrupt its operation or compromise its integrity.
Product Information
We strive to maintain accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free. Product specifications, colors, and availability may change without notice.
- Prices are subject to change based on supplier updates and market conditions
- Minimum order quantities and setup fees may apply
- Customization options are subject to production capabilities and artwork approval
Orders and Payment
All orders are subject to acceptance and confirmation. Payment terms include:
- Acceptance of major credit cards and approved purchase orders
- Prepayment or deposit may be required for certain orders
- Final pricing includes applicable taxes, shipping, and setup charges
Artwork and Customization
Customers are responsible for submitting accurate, production-ready artwork. Basic setup services are provided at no charge; complex edits may incur additional fees.
- Proofs must be approved before production begins
- ReusablePromos.com is not liable for errors in customer-submitted artwork
- We reserve the right to reject artwork that violates copyright or trademark laws
Shipping and Delivery
Delivery estimates are provided at checkout. ReusablePromos.com is not responsible for delays caused by carriers, weather, or supplier issues.
- Rush services may be available upon request
- Shipping costs are calculated based on weight, destination, and carrier rates
- Title and risk of loss transfer to the customer upon shipment
Returns and Claims
Due to the customized nature of promotional products, returns are limited to defective items or production errors.
- Claims must be submitted within 7 days of receipt
- Unauthorized returns will not be accepted
- Approved claims may be resolved through replacement, credit, or refund
Intellectual Property
All content on ReusablePromos.com—including logos, product images, and text—is the property of ReusablePromos.com or its suppliers and may not be used without written permission.
Limitation of Liability
ReusablePromos.com is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the specific order in question.
Privacy
Your use of this site is also governed by our Privacy Policy, which outlines how we collect and use personal information.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of the updated terms.
Contact Us
For questions regarding these Terms and Conditions, please contact: